How do I use a voucher?
You can use a voucher as full or partial payment when purchasing tickets here at sj.se or in the SJ App.
Click here to book a trip using your voucher.
Book your ticket as usual. When you reach the payment stage, click on Add voucher. If this option does not appear, it is because the journey is operated by another company.
Vouchers are valid for travel on SJ trains, as well as journeys with other operators if it is a Resplus journey that includes an SJ leg.
Enter your voucher number and add it by clicking Add.
Voucher is not valid
If you try to add a voucher and receive a message stating it is not valid, the voucher has either already been used or the expiration date has passed.
Good to know
- The voucher is valid for payment of new journeys on SJ trains, as well as with other operators on Resplus journeys that include an SJ leg.
- You can pay with a voucher when booking via sj.se or in the SJ App.
- You can use the voucher multiple times until the balance reaches zero.
- The voucher is valid for a new travel date for up to 12 months from the date of issue. The trip must be completed no later than the date specified in the delivery email.
- You can pay the remaining balance using Swish or a credit/debit card.
- Vouchers cannot be combined with invoice payments.
- When refunding a trip with the flexibility level "Refundable" that was paid/partially paid with a voucher, a new voucher will be created for the refunded amount. This new voucher is valid for 90 days from the time of the refund.
- A voucher is non-personal (it can be used by anyone).
Do you have multiple vouchers?
You can use one or more vouchers as payment when purchasing a new journey.